FAQs
- Q What kind of products does your online store sell?
- Our online store offers a wide range of products across various categories, including Skin care and hair care products. We continually update our inventory with the latest trends and best-selling products to meet the needs of our customers.
- Q What payment methods do you accept?
- Currently, we are only able to process payments via Cash on Delivery. However, we are actively working towards expanding our payment options to include more convenient and secure methods such as Debit/Credit card payment gateways, to better serve our customers.
- Q What is your return policy?
- We offer a hassle-free return policy for all products that are unused, undamaged, and returned within a specific period (usually 7 days) from the date of purchase. Customers need to initiate the return process by contacting our customer service team via email or phone.
- Q How long does shipping take, and what are the shipping fees?
- We offer Rs:200 shipping charges on all orders. Shipping times may vary based on the destination, and customers can track their order’s status using the provided tracking number. We also offer expedited shipping options for an additional fee.
- Q Do you offer any discounts or promotions?
- Yes, we offer regular discounts and promotions on our products, which are usually advertised on our website or social media pages. Customers can also sign up for our newsletter to receive exclusive deals and updates on new arrivals.